|Deposit and Cancellation Information
Room servicing is an extra charge ensure you have selected this in the room extras section. We reserve the right to change the site or room within the class of site or room with out notification. Paihia Top 10 has strict guidelines to control loud, drunken and disorderly behavior. The Park also has a 10pm - 7am noise curfew. Where in our opinion the above behavior or noise rules are not adhered to, we reserve the right to cancel the booking without refund of any kind, this will be done after 1 warning only.
All prices quoted are in NZ and include GST. 50% of total payment must be made at time of booking, the balance is payable on arrival . Late check out will incur an extra fee of 20% the room or site rate per hour or part thereof.
All cancellations must be made via the online reservation system using your reservation confirmation number. A 85% refund will apply to cancellations 14 days or more before the date of arrival. No refunds will apply to cancellations within 14 days of the date of arrival.
No refunds will be given should guest leave before there scheduled departure date.
Some promotional booking may be totally nonrefundable, this will be clearly identified in that booking section. This may apply to early bird mid week or weekend special deals