| Deposit and Cancellation Information |
Conditions:
Room servicing is an extra charge ensure you have selected this in the room extras section.
We reserve the right to change the site or room within the class of site or room without notification.
Paihia TOP 10 Holiday Park has strict guidelines to control loud, drunken and disorderly behaviour. The Park also has a 10pm - 7am noise curfew.
Where in our opinion the above behaviour or noise rules are not adhered to, we reserve the right to cancel the booking without refund of any kind, this will be done after 1 warning only.
Payment Policy:
All prices quoted are in NZ $ and include GST. The total amount is payable time of booking, except where check in date is more than 30 days where the deposit payable is 50% of the total booking, the balance is payable on arrival.
Late check out will incur an extra fee of 20% the room or site rate per hour or part thereof.
Cancellation Policy:
If you need to cancel, this can only be done by e-mail please quote your reservation confirmation number. A 15% cancellation fee will apply to cancellations 72 hours or more before the date of arrival. No refunds will apply to cancellations within 72 hours prior to the date of arrival, or where otherwise stated.
14 Days cancellation policy will apply for the following periods:
24th December to 3rd January, Auckland Anniversary Weekend, Waitangi Day, Easter, Anzac Day, Queens Birthday Weekend. Labour Day Weekend.
Accommodation is non-refundable and non-transferable should guests decide to alter or leave before their scheduled departure date.
Some promotional booking may be totally non-refundable, this will be clearly identified in that booking section. This may apply to early bird mid-week or weekend special deals. Bookings made via Booking.com a 10% non-refundable deposit will be taken at the time of booking; the balance will be deducted from the card supplied 14 days prior to the arrival date.
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